Ph99 Terms and Conditions — Your Rights & Responsibilities

Ph99 (hereinafter referred to as the "Platform", "we", or "ph99") is an internationally licensed online gaming platform serving users in Bangladesh and other countries. This Terms and Conditions document (hereinafter "Terms") constitutes a legally binding agreement between ph99 and its users (hereinafter "you" or "player").

By accessing or using the platform through ph99's website, mobile app, or any other channel, you acknowledge that you have read, understood, and agreed to these Terms. These Terms may be updated periodically and the latest version will always be available on this page.

Ph99's Terms and Conditions are prepared in English, with a Bengali translation provided for reference. In the event of any interpretive conflict, the original English version shall prevail.

To open an account and play on ph99, you must meet the eligibility requirements below. These requirements are strictly enforced and any violation may result in account termination.

• Age: You must be 18 years of age or older. No person under the age of 18 may open an account or play on ph99.
• Location: ph99 cannot be used from countries where online gaming is prohibited by law. Users are solely responsible for complying with the laws of their own jurisdiction.
• One Account: Each person may register only one account. Opening multiple accounts is strictly prohibited.
• Accurate Information: All information provided at registration must be accurate and truthful. Submitting false information may result in account termination.
• Identity Verification: ph99 may request KYC (Know Your Customer) verification at any time. Failure to cooperate may result in your withdrawal being placed on hold.

You are solely responsible for keeping your ph99 account secure. Keep your password and login credentials confidential and do not share them with anyone. You are fully responsible for all activity that takes place on your account.

• Password Security: Use a strong password and update it regularly.
• Unauthorized Access: If you suspect unauthorized access to your account, contact ph99 support immediately.
• Account Transfer: Transferring, selling, or renting your account to another person is strictly prohibited.
• Inactive Account: An account may be marked as inactive after 12 months of no activity.
• Account Closure: You can request to close your account at any time by contacting support.

Ph99's deposit and withdrawal policy is fully transparent and user-friendly. Fast transactions are guaranteed through popular mobile banking services including Mobile Banking and Nagad.

• Minimum Deposit: BDT 500 — simple and fast.
• Maximum Deposit: Daily limits are set in accordance with ph99's established policy.
• Withdrawal Process: Usually completed within 5–30 minutes.
• Minimum Withdrawal: BDT 500।
• Verification: Identity verification may be required for large withdrawal amounts.
• Deposit Ownership: Deposits and withdrawals must use the same method and the same account.

Ph99's bonus and promotion offers are provided subject to specific terms. Please read the relevant conditions carefully before claiming any bonus.

• Welcome Bonus: For new members only. Applicable once.
• Wagering Requirements: A specific wagering requirement must be met before withdrawing a bonus — typically 20–35 times the bonus amount.
• Bonus Expiry: Each bonus has a specific expiry date and will be cancelled automatically once it expires.
• Game Restrictions: Some bonuses are only valid on specific games.
• Bonus Abuse: In cases of bonus abuse, ph99 reserves the right to void the bonus and any associated winnings.
• Multiple Accounts: The same individual or household may not claim bonuses through multiple accounts.

Every game on ph99 operates according to defined rules. Game outcomes are determined by RNG (Random Number Generator) technology, which is completely unbiased and verifiable.

• RNG Certification: All games are regularly audited by independent third parties.
• Game Results: If a game is cancelled due to a technical error, all bets will be refunded.
• Live Casino: If a disconnection occurs during a live dealer game, bets will be settled in accordance with the applicable policy.
• Maximum Win: The maximum win amount per round is set per game. Details can be found in each game's information section.
• Technical Issues: ph99 is not liable for any losses arising from technical issues.

Any activity that violates ph99's Terms and Conditions is strictly prohibited. The following actions will result in immediate account termination and possible forfeiture of deposited funds.

• Opening or operating multiple accounts
• Strategically managing accounts to exploit the bonus system
• Hacking, cheating, or making unauthorized modifications to gaming software
• Using ph99 for money laundering or any illegal financial activity
• Colluding with other players
• Registering using a false identity or someone else's identity
• Using automated bots or software to play games
• Attempting unauthorized access to ph99's systems

Ph99 takes responsible gaming seriously. We believe gaming is for entertainment, not addiction. That's why ph99 offers multiple self-protection tools.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can temporarily exclude yourself from the platform for a set period.
• Reality Check: You can enable notifications to remind you how long you have been playing.
• Support: If you are struggling with gaming addiction, please contact ph99 support.

To learn more about Responsible Gaming, visit our Responsible Gaming Read the page.

Ph99 is committed to protecting your personal information. The collection, storage, and use of your data are governed by our Privacy Policy.

• Your personal information will never be sold to third parties.
• SSL encryption is used to process all data.
• Information may be disclosed in response to lawful requests from law enforcement authorities.
• You may request to view or delete your personal data at any time.

For more information, please visit our Privacy Policy Read.

Ph99 reserves the right to update or modify these Terms and Conditions at any time. Users will be notified of significant changes via their registered email or through the platform.

Continued use of the platform after any changes means you have accepted the updated terms. If you do not agree with the new terms, please stop using the platform and request account closure.